Enterprise software solutions need to be both comprehensive and user-friendly. Although development and design go a long way to achieving this, training is also required in order to make the most out of any platform, including asset management software.
Why is training important?
One of the primary benefits of enterprise software training is that it enables employees to use technology more efficiently, resulting in better productivity and lower operational costs. For example, a well-trained employee can quickly navigate through software features, complete tasks with fewer errors, and automate time-consuming manual processes.
This not only improves the overall efficiency of the organization but also frees up valuable employee time, which can be used for more strategic tasks.
Training plays a critical role in ensuring that organizations maximize their return on investment (ROI). Most companies invest significant resources in acquiring and implementing software solutions, and effective training ensures that these solutions are used to their full potential. By ensuring that employees have a thorough understanding of the software’s features and capabilities, organizations can achieve greater efficiency, reduce costs, and improve customer satisfaction.
Asset management software is typically deployed by highly regulated organizations such as utilities and local government. With compliance requirements such as health & safety to consider, things can get complicated, and infringements can result in severe consequences, including legal liability and reputational damage.
Appropriate training measures ensure that employees are aware of compliance requirements and how to adhere to them. This, in turn, reduces the likelihood of regulatory violations and improves overall risk management.
Effective training can also help mitigate risks by reducing the likelihood of errors or misuse of software solutions. Helping employees understand the software’s features and limitations will allow them to identify potential risks and implement best practices to avoid them. This can include data security protocols, data backup procedures, and disaster recovery plans.
By reducing the likelihood of errors and mitigating potential risks, organizations can minimize the negative impact of software-related incidents on their operations.
Training can have a positive impact on employee engagement and satisfaction too. Empowering staff to learn more demonstrates a commitment to employee development and retention. By providing employees with the tools and knowledge they need to succeed, organizations can create a more positive work environment and foster a culture of continuous learning and improvement.
What training opportunities does Univerus offer?
Univerus is determined to help customers unlock the full potential of its products, which is why the company has strengthened its training capabilities and introduced two expert-led training programs for Univerus Assets and Univerus Field software users.
Univerus Assets & Univerus Field BASICS
This group training program runs twice a year and is open for registration, with the next 2-hour session confirmed for Friday June 2nd 2023. The program has been carefully designed to teach new or inexperienced users the fundamental functionality of Univerus Assets and Univerus Field software.
Univerus customers from all over the ANZ region are welcome to participate and there’s no cap on attendance. This interactive online course utilizes a demo server environment and follows a group training format that allows clients to bring along multiple attendees via a single registration.
“Ask Renee” Q&A
Univerus Training Consultant, Renee Perram hosts monthly ‘how to’ collaborative learning sessions where Univerus users can interact or observe as Renee discusses various product-related queries.
These 20-minute online Q&A sessions are completely FREE to attend and give Univerus clients an opportunity to build their network and uncover answers to any burning questions they may have. The next session is due to take place on Monday May 22nd 2023.
What topics are covered?
All aspects of the Univerus Assets system are covered in the scheduled sessions mentioned above –recent topics include Data Management, GIS Plugin/Roads, Financial Data Reporting, and Work Requests.
Health checks and workshops also take place regularly, offering a more customized approach to client support. The majority of the workshops focus on client set up, hierarchies, data validation, and work request set up.
At Univerus, we deliver business software solutions that are built to be powerful yet easy to use. Our intuitive products are tailored to customer needs and expectations, allowing us to support businesses and help them grow through improved operational efficiency.